Privacy Policy

PRIVACY POLICY STATEMENT

Who Are We

When we say “we”, we refer to Electric Blue, which is Electric Blue Ltd and its wholly owned subsidiaries, EB Charging and EB Technologies Ltd.

Registered Address

6b Parkway St Albans Hertfordshire AL3 6PA

Our Data Controller

Our Operations Director is the Data Controller and is ultimately responsible for deciding how we use your information.

Introduction

In order to comply with the requirements of the new UK laws on data protection Electric Blue  has updated its Privacy Policy which provides detailed information on how we use and protect your personal information, and your rights in relation to this.

This Privacy Policy explains what we do with your personal data, whether we are in the process of recruiting you, continuing our relationship with you as an employee, providing you with a service, receiving a service from you, or you are visiting our website.

It describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.

This Privacy Policy applies to the personal data of our Candidates, Employees, Suppliers, Clients, third party suppliers, public sources and other people whom we may need to contact. It also applies to the emergency contacts of our Staff.

For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), the company responsible for your personal data is (“Electric Blue Ltd)” or “us”).

Electric Blue reserves the right to amend this Privacy Policy from time to time in line with legislative changes.

If you are dissatisfied with any aspect of our Privacy Policy, you may have legal rights and, where relevant, we have described these as well.

What kind of personal data do we collect?

Candidate Data

In order to recruit effectively we need to process certain information about you. We only ask for details that will genuinely help us to help you, such as your name, contact details, education details, employment history and financial information (where we need to carry out financial background checks). Where appropriate and in accordance with local laws and requirements, we may also collect information related to your health, diversity information or details of any criminal convictions.

Employee Data

Organisations are required by law to hold certain personal data for their workforce such as records of workers joining them, their job title, contact details, pay and benefits and so on. Electric Blue collects as a minimum personal data relating to contact details, previous work history, proof of right to work in the UK, bank details, car registration, make and model, and terms & conditions of employment.

People whose data we receive from staff, such as referees and Emergency Contacts 

In order to provide candidates with suitable employment opportunities safely and securely and to provide for every eventuality for them and our employees, we need some basic background information. We only ask for very basic contact details, so that we can get in touch with you either for a reference or because you’ve been listed as an emergency contact for one of our employees.

Clients and Supplier Data

We need a small amount of information from our Clients and Suppliers to ensure that things run smoothly. We need contact details of relevant individuals at your organisation so that we can communicate with you. We also need other information such as your bank details so that we can pay for the services you provide (if this is part of the contractual arrangements between us).

Users of our Charging Network

The nature of our business requires us to hold company information including  contact details, mobile numbers, and car details of our Users. 

How do we use your personal data?

Your data will solely be used for the purpose specified at the time of collection and, unless specified, will not be passed on or sold to any third parties unless you have indicated your consent at the time of your registration or following further communications from us. 

Employee Data

Employee records are necessary for the formulation and implementation of employment policies and procedures for recruitment, training, promotion, dismissal etc. Some of these are required by law and others enable personnel to monitor other processes.  Accurate records help ensure that employees receive their correct pay, annual leave, pension and other entitlements and benefits. They can be used to monitor fair and consistent treatment of staff. 

People whose data we receive from staff (such as referees and Emergency Contacts)

We use referees’ personal data to help verify our Employee’s details and qualifications on commencement of employment. We use the personal details of an Employee’s emergency contacts in the case of an accident or emergency affecting that individual.

Client Data

The main reason for using information about Clients is to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly. The more information we have, it enables us to improve our services and products and offer you other services that we believe may benefit you unless you ask us not to.

Supplier Data

The main reasons for using Supplier data are to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly, and to comply with legal requirements.

Users of our Charging Network

We are required to hold information for our users to enable us to send relevant correspondence such as invoices.

How can you access, amend or take back the personal data that you have given to us?

Even if we already hold your personal data, you still have various rights in relation to it. To get in touch about these, please contact us. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of any applicable laws. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

Right to object: If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.

Right to withdraw consent: Where we have obtained your consent to process your personal data or consent to market to you, you may withdraw your consent at any time.

Data Subject Access Requests: You have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or delete such information. At this point we may comply with your request or, additionally do one of the following:

  • we may ask you to verify your identity, or ask for more information about your request; and
  • where we are legally permitted to do so, we may decline your request, but we will explain why if we do so.

Right to erasure: In certain situations (for example, where we have processed your data unlawfully), you have the right to request us to “erase” your personal data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will Delete your data but will generally assume that you would prefer us to keep a note of your name on our register of individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your data are collected in unconnected circumstances. If you would prefer us not to do this, you are free to say so.

Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with your local supervisory authority or the Information Commissioner’s Office.

Children and Privacy

Our Website does not target and is not intended to attract children under the age of 14. We do not knowingly solicit personal information from children under the age of 14 or send them requests for personal information.

What are cookies and how do we use them?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.

We use cookies in the following ways:

  1. to help us recognise you as a unique visitor (just a number) when you return to our Website and to allow us to tailor content or advertisements to match your preferred interests; and
  2. to track user traffic patterns to see how effective our navigational structure is in helping users reach that information and to help us ensure that its structure is workable; and
  3. to compile anonymous, aggregated statistics that allow us to determine the usefulness of our Website information.

You cannot be identified personally from a cookie. Cookies cannot read data off your hard disk or read cookie files created by other sites.

You have the ability to accept or reject cookies by modifying the settings in your browser when it alerts you to its presence. To change your cookie setting within your Internet Explorer or to reject or request permission for cookies, click on Tools/Internet Options/Privacy. More information about cookies, including how to block them and/or delete them, can be found at AboutCookies.org.

You do not need to have cookies turned on to use or navigate through many parts of our Website, however this may limit some of the functions available on the Website and you may not be able to use all the interactive features.

Security – How do we safeguard your data?

We take reasonable precautions to keep your Data secure. Such information is subject to restricted access to prevent unauthorised or unlawful access, modification or use and accidental loss, destruction, or damage. We will ensure any third parties to whom we send your data for processing on our behalf are obliged to comply with our own standards of security and to act only upon our instructions.

Where we store your personal data

Electric Blue currently holds data on several systems:

  • Our CRM software (currently Capsule) – contains customer and employee information;
  • Database of names of Users of our charging network. – The database is shared/integrated with our App/billing partner (currently Kwikpay Ltd);
  • Our back-office system, operated under license from Hubeleon Ltd and integrated with Electric Blue’s database of Users;
  • Financial accounting system (currently Xero) – contains supplier and customer information, including bank details, invoice and purchase order history etc;
  • Employee database – held on restricted access HR shared drive;
  • Contacts in Electric Blue email accounts (Google platform), which is integrated with our CRM software;
  • Spreadsheets with customer emails – held on restricted access shared drive;
  • Mailchimp

Once your information is stored on the Electric Blue systems, we will use strict procedures and security measures to prevent unauthorised access. All information you provide to us is stored on secure servers. 

If you would like further information regarding the security of the Electric Blue systems, please email us at hi@electricblueuk.com.

Retention of data

Once your information has been saved to the Electric Blue systems, it will remain accessible while you are employed by Electric Blue systems.

Access to information

The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR. Please address any requests to the Operations Director at Electric Blue Ltd, Electric Blue, Rivers Lodge, Harpenden, Hertfordshire, AL5 2JD.

We are registered as a data controller with the Information Commissioner.

Disclaimer

We use our reasonable endeavours to make sure information on this Website is accurate and up to date but before you rely on anything please contact us or double check the information from another source.

 

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